Version: 20 May 2026

Article 1. Definitions

In these general terms and conditions, Attractedtoblack means: the webshop of Max Marsen, operating through www.attractedtoblack.nl.

The entrepreneur means: Max Marsen, owner of Attractedtoblack.

A customer means: any natural person or legal entity that places an order or gives an assignment through the webshop, by email, via invoice, via quotation, or through another sales channel of Attractedtoblack.

A consumer means: the natural person who is not acting for purposes related to a trade, business, craft, or professional activity.

A business customer means: any customer acting for purposes related to a trade, business, craft, or professional activity.

Products means: all garments, accessories, and other items offered or supplied by Attractedtoblack.

An agreement means: any agreement between Attractedtoblack and the customer concerning the sale and delivery of products, services, custom work, procurement, business orders, or other assignments.

A webshop means: the website www.attractedtoblack.nl and all sales channels associated with it.

The cooling-off period means: the statutory period during which the consumer may exercise the right of withdrawal.

The right of withdrawal means: the consumer's right to dissolve the agreement within the statutory cooling-off period without giving reasons.

A custom product means: any product manufactured, modified, printed, personalized, procured, assembled, or otherwise clearly intended for a specific customer according to the customer's specifications.

An invoice order means: any order, purchase, business inquiry, custom order, or delivery for which Attractedtoblack provides an invoice, quotation, price quote, or order confirmation.

Article 2. Identity of the entrepreneur

Attractedtoblack is the webshop of Max Marsen.

Website: www.attractedtoblack.nl

Email address: info@attractedtoblack.nl

VAT number: NL003073979B20

Chamber of Commerce number: 76317064

Attractedtoblack sells clothing, accessories, and related products through the webshop to customers in the Netherlands and abroad. Attractedtoblack may also, upon request, supply products, procure goods, fulfill custom orders, and handle business orders via invoice, quotation, or order confirmation.

Article 3. Applicability

These general terms and conditions apply to every offer from Attractedtoblack and to every agreement concluded through the webshop, by email, via invoice, via quotation, via WhatsApp, or through another sales channel of Attractedtoblack.

By placing an order, paying an invoice, accepting a quote, or confirming an assignment, the customer declares that they have taken note of these general terms and conditions and agree to them.

Deviations from these general terms and conditions are valid only if confirmed in writing by Attractedtoblack.

If any provision of these general terms and conditions is wholly or partially void or is annulled, the remaining provisions will remain fully in force. Attractedtoblack will replace the relevant provision with a valid provision that most closely corresponds to the purpose and intent of the original provision.

If, in addition to these general terms and conditions, specific product terms, promotional terms, quotation terms, invoice terms, or supplementary terms apply, those supplementary terms apply alongside these general terms and conditions. In the event of a conflict, the provision that is most favorable to the consumer under the law applies to consumers.

Article 4. The offer

Attractedtoblack makes every effort to present the webshop's offer as completely, accurately, and clearly as possible.

Images, colors, sizes, fits, materials, product details, and descriptions are displayed as realistically as possible. Minor variations in color, size, fit, fabric texture, finish, or appearance may occur. These variations do not entitle the customer to cancellation, compensation, free replacement, or termination of the agreement, unless there is a material defect.

Obvious errors, typographical errors, pricing errors, printing errors, programming errors, or other clear mistakes in the offer do not bind Attractedtoblack. If a product is accidentally offered at an unrealistic or incorrect price, Attractedtoblack may refuse or cancel the order.

All offers are valid while supplies last. Attractedtoblack may amend or withdraw an offer as long as the order has not yet been definitively confirmed.

If an ordered product is no longer available, Attractedtoblack will inform the customer as soon as possible. In that case, an appropriate solution will be offered, such as a replacement product, later delivery, or a refund of the amount paid.

Article 5. Formation of the agreement

The agreement via the webshop is concluded as soon as the customer has accepted the offer, placed the order, agreed to these general terms and conditions, and Attractedtoblack has confirmed the order electronically.

An agreement via an invoice, quotation, price estimate, or order confirmation is concluded as soon as the customer accepts Attractedtoblack's invoice, quotation, price estimate, order, or order confirmation. Acceptance may be given in writing, by email, via WhatsApp, by payment, via the webshop, or in another demonstrable manner.

Attractedtoblack may refuse or cancel an order, or impose additional conditions, if there are reasonable grounds to do so. This may include suspected fraud, abuse, incorrect information, payment problems, previous disputes, unlawful use of discount codes, or other irregularities.

The customer is responsible for correctly and completely entering and checking all information required for the order, payment, production, invoicing, and delivery.

Errors in the information provided by the customer are at the customer's expense and risk, unless Attractedtoblack can still rectify the error in a timely and reasonable manner.

Attractedtoblack takes appropriate technical and organizational measures to ensure that electronic payments and data transfers proceed as securely as possible.

Article 6. Prices and payment

All prices in the webshop are stated in euros and include VAT, unless expressly stated otherwise.

Any shipping costs, payment fees, import duties, customs fees, local taxes, or other additional costs will, insofar as known in advance, be clearly stated before the customer definitively places the order.

Attractedtoblack may change prices at any time. For orders that have already been confirmed, the price agreed at the time of ordering applies, unless there is an obvious error.

Payment is made using the payment methods offered in the webshop or the payment method specified on the invoice, quotation, or order confirmation.

Attractedtoblack is not required to process, produce, reserve, purchase, or ship an order until full payment or the agreed deposit has been received.

If a payment is reversed, charged back, or disputed while the order has already been processed, produced, purchased, reserved, or shipped, the customer remains obligated to pay the full amount due.

In the event of late payment, Attractedtoblack may charge statutory interest and reasonable extrajudicial collection costs after the customer has been given notice in accordance with the statutory rules, insofar as a notice is legally required.

Article 7. Invoice payments and business orders

In certain cases, Attractedtoblack may offer orders, purchases, custom orders, or business requests on invoice. This applies only when Attractedtoblack has agreed to this in advance in writing or in a demonstrable manner.

By agreeing to an invoice, quotation, price quote, or order confirmation, the customer declares that they agree to the order, the specified specifications, quantities, dimensions, colors, designs, files, delivery details, invoice details, prices, and these general terms and conditions.

Attractedtoblack's invoices must be paid in full within the payment period stated on the invoice. If no payment period is stated on the invoice, a payment period of 14 days from the invoice date applies.

For orders placed on invoice, Attractedtoblack may require full payment in advance, partial payment in advance, or payment in installments. Attractedtoblack is not obliged to begin an order, purchase, reservation, production, personalization, delivery, or other performance until the agreed payment has been received.

For custom-made products, personalized products, made-to-order products, business purchases, larger quantities, or products specially purchased for the customer, Attractedtoblack may begin administration, file checking, preparation, purchasing materials, reserving production capacity, production, and delivery immediately after approval or payment.

For custom-made products, personalized products, made-to-order products, business purchases, larger quantities, or products specially purchased for the customer, cancellation, modification, return, or refund after approval or payment is not possible, unless Attractedtoblack confirms otherwise in writing.

The customer is fully responsible for checking all details on the quotation, invoice, order confirmation, or price estimate before granting approval. This includes, among other things, quantities, dimensions, colors, product types, designs, logos, texts, files, delivery address, billing details, and other specifications.

Errors in data, files, designs, logos, texts, dimensions, colors, or delivery details provided by the customer are at the customer's expense and risk. Attractedtoblack is not liable for damage, delays, additional costs, or production errors arising from incorrect, incomplete, or late information provided by the customer.

If the customer wishes to make changes after approval, Attractedtoblack is not obliged to accept those changes. If Attractedtoblack does accept a change, additional costs, longer delivery times, and additional conditions may be charged.

If an invoice is not paid on time, the customer will be in default by operation of law after Attractedtoblack has sent the customer a formal demand in accordance with the statutory requirements, insofar as such a demand is legally required. From that moment, Attractedtoblack may charge statutory interest, extrajudicial collection costs, and any other reasonable costs.

For business customers, late payment will result in statutory commercial interest and extrajudicial collection costs being due, to the extent permitted by law.

Attractedtoblack may suspend ongoing orders, new orders, deliveries, production, reservations, or other work in the event of outstanding invoices until all outstanding amounts have been paid in full.

Payment of an invoice may not be suspended or set off without Attractedtoblack’s prior written consent, unless the law mandatorily provides otherwise.

All products remain the property of Attractedtoblack until all invoices, costs, interest, and any collection costs have been paid in full. Until full payment has been made, the customer may not resell, pledge, process, use as security, or otherwise encumber the products, unless Attractedtoblack has confirmed otherwise in writing.

If a business customer acts on behalf of a company, organization, foundation, association, or other party, that person declares that they are authorized to place an order and assume obligations on behalf of that party. If it subsequently appears that this authorization is lacking, the person who gave their consent remains personally liable for payment and damages.

Attractedtoblack may refuse or cancel an invoice, quotation, or order in cases of suspected fraud, payment risk, misuse, incorrect information, previous payment problems, or other reasonable grounds.

By paying an invoice in full or in part, the customer definitively confirms agreement with the order, the specifications provided, the price, the execution, and these general terms and conditions.

Article 8. International orders, customs, and import costs

Attractedtoblack delivers to customers in the Netherlands and abroad, insofar as delivery to the country concerned is possible through the webshop or by separate agreement.

The customer is responsible for correctly and completely entering the delivery address, including the country, postal code, house number, addition, telephone number, and any other information required for international delivery.

For orders to countries outside the Netherlands, import duties, customs charges, local taxes, customs clearance fees, or other levies may apply. These costs are borne by the customer, unless expressly stated otherwise during the ordering process or otherwise agreed in writing.

Attractedtoblack has no influence over customs inspections, import procedures, local taxes, customs clearance fees, or delays at foreign customs offices or carriers.

Delays caused by customs, foreign carriers, local public holidays, strikes, inspections, weather conditions, or other circumstances beyond Attractedtoblack’s control do not entitle the customer to compensation.

The customer is responsible for checking whether the ordered product may be imported, used, or worn in the destination country. Attractedtoblack is not liable if a product is refused, delayed, seized, or returned due to local regulations, customs, or authorities.

If an international shipment is refused, not collected, cannot be delivered, or is returned due to incorrect or incomplete information provided by the customer, any additional shipping costs, return costs, customs fees, administrative costs, and any other costs will be borne by the customer.

Article 9. Delivery and performance

Attractedtoblack processes orders with the utmost care.

Delivery will be made to the address provided by the customer when placing the order.

The delivery times stated by Attractedtoblack are indicative, unless expressly agreed otherwise in writing.

Attractedtoblack aims to deliver orders within the period stated on the webshop. For consumers, delivery will take place no later than within 30 days, unless a different period has been agreed.

Longer delivery times may apply to international orders. The delivery times for international shipping stated on the webshop are indicative and may vary due to carriers, customs, or local circumstances.

If delivery is delayed, Attractedtoblack will inform the customer as soon as possible, insofar as Attractedtoblack receives information about the delay.

Exceeding an indicative delivery period does not entitle the customer to compensation.

The risk of damage to or loss of products passes to consumers when the product has been received by the consumer or a third party designated by the consumer.

For business customers, the risk passes at the moment Attractedtoblack transfers the products to the carrier, unless otherwise agreed in writing.

If a package cannot be delivered due to an error by the customer, for example because of an incorrect address, failure to collect a package, unavailability for delivery, or refusal to accept the package, any additional shipping costs, return costs, customs fees, and any administrative costs will be borne by the customer.

Article 10. Right of withdrawal for consumers

The consumer has the right to withdraw from an order within 14 days of receipt without giving any reason, unless a statutory exception applies as referred to in Article 12.

The withdrawal period begins on the day after the consumer, or a third party designated by the consumer who is not the carrier, has received the product.

If an order consists of multiple products that are delivered separately, the withdrawal period begins on the day after the last product is received.

The consumer may exercise the right of withdrawal by sending a clear statement to info@attractedtoblack.nl.

The consumer may use the model withdrawal form for this purpose but is not required to do so.

The right of withdrawal applies only to consumers. Business customers do not have a statutory right of withdrawal unless Attractedtoblack has agreed to this in writing.

Article 11. Return Conditions

During the withdrawal period, the consumer must handle the product and packaging with care.

The consumer may only try on and inspect the product to the extent reasonably permitted in a physical store.

Products must, insofar as reasonably possible, be returned unworn, unwashed, undamaged, clean, odor-free, and with the original labels and packaging.

The consumer is liable for any reduction in value resulting from using the product beyond what is necessary to establish its nature, characteristics, and functioning.

Returns must be sent back within 14 days after notification of withdrawal.

The risk and burden of proof for returning the product on time and correctly lie with the consumer.

The direct costs of returning the product are borne by the consumer, unless Attractedtoblack indicates otherwise in writing.

For returns from abroad, international return shipping costs, customs charges, import costs, clearance fees, and any other costs are borne by the customer, unless Attractedtoblack indicates otherwise in writing.

Attractedtoblack may postpone the refund until the product has been received or until the consumer has demonstrated that the product has been returned.

Refunds will be made using the same payment method used by the consumer, unless otherwise agreed.

If the consumer has chosen a more expensive shipping method than the cheapest standard delivery, Attractedtoblack does not have to refund the additional costs.

Any import duties, customs charges, local taxes, or clearance fees paid by the customer to third parties will not be refunded by Attractedtoblack, unless otherwise required by law.

Article 12. Exclusion of the Right of Withdrawal

The right of withdrawal is excluded for products manufactured, modified, printed, personalized, or otherwise clearly intended for a specific customer according to the customer's specifications.

Customization and personalization include, among other things, products with custom text, name, logo, print, embroidery, design, color choice, custom size, or other personal modification.

The right of withdrawal is also excluded for products specially purchased or assembled for the customer that are not part of Attractedtoblack's regular stock, insofar as this is legally permitted and has been clearly stated in advance.

The right of withdrawal is also excluded for products that, for reasons of health protection or hygiene, are not suitable for return and whose seal or packaging has been broken after delivery, insofar as this exception applies by law.

The right of withdrawal is also excluded for products that, after delivery, become irreversibly mixed with other products by their nature.

Attractedtoblack clearly states in the offer when a product is not subject to a right of withdrawal.

For regular clothing and accessories that are not personalized, worn, washed, damaged, or excluded under the law, the statutory right of withdrawal remains applicable.

Article 13. Sizes, Fit, and Product Information

The customer is responsible for choosing the correct size.

Size charts, fit information, and product descriptions are intended as guidance and do not constitute an absolute guarantee that a product will fit exactly as the customer expects.

Minor size differences may occur due to production tolerances, fabric properties, or measurement methods.

Choosing the wrong size by the customer does not constitute a defect in the product.

If Attractedtoblack demonstrably delivers the wrong size, the wrong product, or a damaged product, Attractedtoblack will provide an appropriate solution within the limits of the law.

Article 14. Retention of Title

All products delivered remain the property of Attractedtoblack until the customer has paid in full all amounts related to the order.

All amounts also include any shipping costs, administrative fees, interest, collection costs, customs duties, return costs, and other costs owed by the customer to Attractedtoblack.

The customer may not sell, pledge, modify, use as security, or otherwise encumber products subject to retention of title before full payment has been made, unless Attractedtoblack has confirmed otherwise in writing.

Article 15. Warranty and Conformity

Attractedtoblack warrants that the products comply with the agreement, the specifications stated in the online store, and the reasonable requirements of soundness and usability.

Consumers’ statutory rights remain fully applicable.

The warranty does not cover damage or defects caused by normal wear and tear, improper use, incorrect washing, improper handling, damage caused by third parties, alterations made by the customer, or failure to follow washing instructions.

The customer must report a defect to Attractedtoblack within a reasonable time after discovering it.

In the event of a justified complaint, Attractedtoblack will determine, within the limits of the law, whether the product will be repaired, replaced, or refunded.

A complaint does not suspend the customer’s payment obligation, unless the law mandatorily provides otherwise.

Article 16. Washing Instructions and Use

The customer is responsible for carefully following washing instructions and care instructions.

Damage caused by incorrect washing, drying, ironing, dry cleaning, bleaching or other improper care is the customer’s responsibility.

Colour fading, shrinkage, wear, pilling or changes to the fabric caused by normal use or improper care are not considered defects.

Article 17. Complaints Procedure

Complaints can be submitted via info@attractedtoblack.nl.

The complaint must be described fully and clearly, preferably including the order number, invoice number, photographs and an explanation.

Attractedtoblack will respond within 14 days of receiving the complaint.

If more time is needed, the customer will receive an acknowledgement of receipt within this period, together with an indication of how the matter will be handled further.

The customer must give Attractedtoblack a reasonable period to resolve the complaint.

If a complaint cannot be resolved by mutual agreement, the consumer may submit the dispute to the competent court or, if available, use a recognised dispute resolution procedure.

Article 18. Liability

Attractedtoblack is not liable for indirect damage, consequential damage, loss of profit, lost savings, reputational damage or damage caused by business interruption, to the extent that exclusion is permitted by law.

To the extent permitted by law, Attractedtoblack’s liability is limited to the amount the customer paid for the relevant order.

Attractedtoblack is not liable for damage, costs or delays arising from customs, foreign carriers, local authorities, import regulations or incorrect information provided by the customer.

Attractedtoblack is not liable for damage, costs or delays arising from the incorrect, incomplete, late or defective submission of files, logos, designs, texts, measurements, colours, quantities or other specifications by the customer.

No limitation of liability applies in cases of intent or wilful recklessness on the part of Attractedtoblack.

Consumers’ statutory rights remain unaffected.

Article 19. Force Majeure

Attractedtoblack is not required to fulfil its obligations if it is prevented from doing so by force majeure.

Force majeure includes, among other things: disruptions at suppliers, transport problems, customs delays, international shipping problems, strikes, illness, fire, government measures, pandemics, disruptions to payment services, internet or hosting disruptions, stock problems beyond Attractedtoblack’s control, and other circumstances over which Attractedtoblack can reasonably exercise no influence.

During force majeure, obligations are suspended.

If the force majeure lasts longer than 30 days, either party may terminate the agreement for the part that has not yet been performed, without entitlement to compensation.

Article 20. Intellectual Property

All texts, photographs, designs, logos, product names, brand expressions, visual design and other content of Attractedtoblack remain the property of Attractedtoblack or its licensors.

It is not permitted to copy, distribute, modify, publish or use content from the webshop commercially without Attractedtoblack’s prior written consent.

The customer may not perform any acts that infringe Attractedtoblack’s intellectual property rights.

If the customer provides files, logos, texts, designs or other materials, the customer guarantees that they are entitled to use these materials and that they do not infringe third-party rights. The customer indemnifies Attractedtoblack against all claims, damages and costs arising from the use of materials provided by the customer.

Article 21. Privacy and personal data

Attractedtoblack processes personal data only insofar as necessary to process orders, provide customer service, maintain records, conduct marketing where permitted and comply with legal obligations.

Attractedtoblack handles personal data carefully and takes appropriate measures to protect personal data.

More information about the processing of personal data can be found in Attractedtoblack’s privacy statement, if available on the webshop.

Article 22. Fraud, misuse and improper conduct

Attractedtoblack may refuse or cancel orders, or request additional verification, in cases of suspected fraud, misuse, identity fraud, payment fraud, improper use of discount codes or other irregularities.

Discount codes, promotions and offers may only be used in accordance with the terms applicable to them.

Misuse of promotions, the returns policy, payment methods, invoice payments or customer service may result in the refusal of future orders.

Article 23. Applicable law and international consumer protection

Dutch law applies to all agreements between Attractedtoblack and the customer.

The choice of Dutch law does not affect the mandatory consumer rights that a consumer has under the law of the country in which the consumer resides, insofar as and to the extent that these rights may not be contractually excluded under applicable law.

Disputes will be submitted to the competent court in the Netherlands, unless mandatory consumer law designates another competent court.

Article 24. Amendments to the general terms and conditions

Attractedtoblack may amend these general terms and conditions.

The version applicable at the time the order is placed applies to that order.

Amended terms will be published on the webshop.

If an amendment affects an ongoing agreement, Attractedtoblack will inform the customer of this insofar as required by law.