General terms and conditions of Attractedtoblack

Version: May 20, 2026

Article 1. Definitions

In these general terms and conditions, Attractedtoblack is understood to mean: the webshop of Max Marsen, acting through www.attractedtoblack.nl.

An entrepreneur is understood to mean: Max Marsen, owner of Attractedtoblack.

A customer is understood to mean: any natural person or legal entity that places an order or gives an assignment via the webshop, by email, via invoice, via quote, or through another sales channel of Attractedtoblack.

A consumer is understood to mean: the natural person who does not act for purposes related to a trade, business, craft, or professional activity.

A business customer is understood to mean: any customer acting for purposes related to a trade, business, craft, or professional activity.

Products are understood to mean: all clothing items, accessories, and other articles offered or delivered by Attractedtoblack.

An agreement is understood to mean: every agreement between Attractedtoblack and the customer regarding the sale and delivery of products, services, custom work, purchases, business orders, or other assignments.

A webshop is understood to mean: the website www.attractedtoblack.nl and all associated sales channels.

The reflection period is understood to mean: the statutory period within which the consumer can exercise the right of withdrawal.

The right of withdrawal is understood to mean: the consumer's right to dissolve the agreement within the statutory reflection period without giving reasons.

A custom product is understood to mean: any product that is manufactured, adjusted, printed, personalized, purchased, assembled, or otherwise clearly intended for a specific customer according to the customer's specifications.

An invoice order is understood to mean: every order, purchase, business request, custom order, or delivery for which Attractedtoblack provides an invoice, quote, price estimate, or order confirmation.

Article 2. Identity of the entrepreneur

Attractedtoblack is the webshop of Max Marsen.

Website: www.attractedtoblack.nl

Email address: info@attractedtoblack.nl

VAT number: NL003073979B20

Chamber of Commerce number: 76317064

Attractedtoblack sells clothing, accessories, and related products through the webshop to customers in the Netherlands and abroad. Attractedtoblack can also supply products, purchases, custom orders, and business orders upon request via invoice, quote, or order confirmation.

Article 3. Applicability

These general terms and conditions apply to every offer from Attractedtoblack and to every agreement made via the webshop, by email, via invoice, via quote, via WhatsApp, or through another sales channel of Attractedtoblack.

By placing an order, paying an invoice, approving a quote, or confirming an assignment, the customer declares to have taken note of these general terms and conditions and agrees to them.

Deviations from these general terms and conditions are only valid if confirmed in writing by Attractedtoblack.

If a provision in these general terms and conditions is wholly or partially null and void or is annulled, the remaining provisions remain fully in force. Attractedtoblack will replace the relevant provision with a valid provision that closely aligns with the purpose and intent of the original provision.

If specific product conditions, promotional conditions, quote conditions, invoice conditions, or additional conditions also apply alongside these general terms and conditions, those additional conditions apply in conjunction with these general terms and conditions. In case of conflict, the provision that is most favorable to the consumer according to the law applies.

Article 4. The offer

Attractedtoblack makes every effort to present the offer on the webshop as completely, accurately, and clearly as possible.

Images, colors, sizes, fits, materials, product details, and descriptions are displayed as realistically as possible. Minor deviations in color, size, fit, fabric structure, finish, or appearance may occur. These deviations do not entitle the customer to cancellation, compensation, free replacement, or dissolution, unless there is a substantial defect.

Evident errors, typographical errors, pricing errors, printing errors, programming errors, or other clear mistakes in the offer do not bind Attractedtoblack. If a product is accidentally offered at an unrealistic or incorrect price, Attractedtoblack may refuse or cancel the order.

All offers are valid while stocks last. Attractedtoblack may change or withdraw an offer as long as the order has not yet been definitively confirmed.

If an ordered product is no longer available, Attractedtoblack will inform the customer as soon as possible. In that case, a suitable solution will be offered, such as a replacement product, a later delivery, or a refund of the paid amount.

Article 5. Establishment of the agreement

The agreement via the webshop is established as soon as the customer has accepted the offer, placed the order, agreed to these general terms and conditions, and Attractedtoblack has electronically confirmed the order.

An agreement via invoice, quote, price estimate, or order confirmation is established as soon as the customer gives approval on the invoice, quote, price estimate, order, or order confirmation from Attractedtoblack. Approval can be given in writing, by email, via WhatsApp, through payment, via the webshop, or in another demonstrable manner.

Attractedtoblack may refuse, cancel an order, or impose additional conditions if there are reasonable grounds for doing so. This may include suspicions of fraud, abuse, incorrect data, payment problems, previous disputes, unlawful use of discount codes, or other irregularities.

The customer is responsible for correctly and completely filling out and checking all data necessary for the order, payment, production, invoicing, and delivery.

Errors in data provided by the customer are at the customer's expense and risk, unless Attractedtoblack can still reasonably correct this error in a timely manner.

Attractedtoblack takes appropriate technical and organizational measures to ensure that electronic payments and data transfers are as secure as possible.

Article 6. Prices and payment

All prices on the webshop are stated in euros and include VAT, unless expressly stated otherwise.

Any shipping costs, payment costs, import duties, customs costs, local taxes, or other additional costs will be clearly stated, as far as known in advance, before the customer definitively places the order.

Attractedtoblack may change prices at any time. For already confirmed orders, the price agreed upon at the time of ordering applies, unless there is an obvious error.

Payment is made via the payment methods offered on the webshop or via the payment method specified on the invoice, quote, or order confirmation.

Attractedtoblack is not obliged to process, produce, reserve, purchase, or ship an order as long as the full payment or agreed deposit has not been received.

If a payment is reversed, canceled, or disputed while the order has already been processed, produced, purchased, reserved, or shipped, the customer remains obliged to pay the full amount due.

In case of late payment, Attractedtoblack may charge statutory interest and reasonable extrajudicial collection costs, after the customer has been reminded according to legal regulations, insofar as a reminder is legally required.

Article 7. Payments on invoice and business orders

Attractedtoblack may, in certain cases, offer orders, purchases, custom orders, or business requests on invoice. This only applies when Attractedtoblack has previously agreed to this in writing or demonstrably.

By agreeing to an invoice, quote, price offer, or order confirmation, the customer declares to agree with the order, the specified specifications, quantities, sizes, colors, designs, files, delivery details, invoice details, prices, and these general terms and conditions.

Invoices from Attractedtoblack must be paid in full within the payment term stated on the invoice. If no payment term is stated on the invoice, a payment term of 14 days after the invoice date applies.

Attractedtoblack may require full prepayment, partial prepayment, or payment in installments for orders on invoice. Attractedtoblack is not obliged to start an order, purchase, reservation, production, personalization, delivery, or other execution as long as the agreed payment has not been received.

For custom products, personalized products, products on request, business purchases, larger quantities, or products specially purchased for the customer, Attractedtoblack may start with administration, file checks, preparation, purchasing materials, reserving production capacity, production, and delivery immediately after approval or payment.

For custom products, personalized products, products on request, business purchases, larger quantities, or products specially purchased for the customer, cancellation, modification, return, or refund after approval or payment is not possible, unless Attractedtoblack confirms otherwise in writing.

The customer is fully responsible for checking all data on the quote, invoice, order confirmation, or price quote before approval is given. This includes, among other things, quantities, sizes, colors, product types, designs, logos, texts, files, delivery address, invoice details, and other specifications.

Errors in data, files, designs, logos, texts, sizes, colors, or delivery information provided by the customer are the responsibility and risk of the customer. Attractedtoblack is not liable for damage, delays, extra costs, or production errors arising from incorrect, incomplete, or late information provided by the customer.

If the customer wishes to make changes after approval, Attractedtoblack is not obliged to accept these changes. If Attractedtoblack does accept a change, additional costs, longer delivery times, and additional conditions may be charged.

If an invoice is not paid on time, the customer is automatically in default after Attractedtoblack has reminded the customer according to legal regulations, where a reminder is legally required. From that moment, Attractedtoblack may charge statutory interest, extrajudicial collection costs, and any other reasonable costs.

For business customers, late payment incurs statutory commercial interest and extrajudicial collection costs, as far as legally permitted.

Attractedtoblack may suspend open invoices, ongoing orders, new orders, deliveries, productions, reservations, or other work until all outstanding amounts are fully paid.

Payment of an invoice may not be suspended or offset without prior written consent from Attractedtoblack, unless the law provides otherwise.

All products remain the property of Attractedtoblack until all invoices, costs, interest, and any collection costs have been paid in full. As long as full payment has not been made, the customer may not resell, pledge, modify, use as collateral, or otherwise encumber the products, unless Attractedtoblack has confirmed otherwise in writing.

If a business customer acts on behalf of a company, organization, foundation, association, or other party, that person declares they are authorized to place an order and enter into obligations on behalf of that party. If it later turns out that this authority is lacking, the person who has given consent remains personally liable for payment and damages.

Attractedtoblack may refuse or cancel an invoice, quote, or order if there are suspicions of fraud, payment risk, abuse, incorrect information, previous payment issues, or other reasonable grounds.

By paying an invoice in whole or in part, the customer confirms their final agreement with the order, the specified specifications, the price, the execution, and these general terms and conditions.

Article 8. International orders, customs, and import costs

Attractedtoblack delivers to customers in the Netherlands and abroad, as long as delivery to the respective country is possible via the webshop or through a separate arrangement.

The customer is responsible for accurately and completely filling in the delivery address, including country, postal code, house number, addition, phone number, and any other information necessary for international delivery.

For orders to countries outside the Netherlands, import duties, customs fees, local taxes, clearance fees, or other charges may apply. These costs are the responsibility of the customer unless explicitly stated otherwise during the ordering process or agreed upon in writing.

Attractedtoblack has no influence over customs inspections, import procedures, local taxes, clearance fees, or delays with foreign customs or carriers.

Delays caused by customs, foreign carriers, local holidays, strikes, inspections, weather conditions, or other circumstances beyond the control of Attractedtoblack do not entitle the customer to compensation.

The customer is responsible for checking whether the ordered product may be imported, used, or worn in the destination country. Attractedtoblack is not liable if a product is refused, delayed, seized, or returned by local regulations, customs, or authorities.

If an international shipment is refused, not picked up, cannot be delivered, or is returned due to incorrect or incomplete information from the customer, any additional shipping costs, return costs, customs fees, administrative costs, and any other costs will be borne by the customer.

Article 9. Delivery and execution

Attractedtoblack processes orders with the utmost care.

Delivery takes place at the address provided by the customer when placing the order.

The delivery times mentioned by Attractedtoblack are indicative, unless expressly agreed otherwise in writing.

Attractedtoblack aims to deliver orders within the timeframe mentioned on the webshop. For consumers, delivery will take place no later than 30 days, unless another period has been agreed upon.

Longer delivery times may apply for international orders. The delivery times mentioned on the webshop for international shipping are indicative and may vary due to carriers, customs, or local circumstances.

If delivery is delayed, Attractedtoblack will inform the customer as soon as possible to the extent that Attractedtoblack receives information about it.

Exceeding an indicative delivery time does not entitle to compensation.

The risk of damage or loss of products transfers to consumers at the moment the product is received by the consumer or a third party designated by him.

For business customers, the risk transfers at the moment Attractedtoblack hands over the products to the carrier, unless otherwise agreed in writing.

If a package cannot be delivered due to an error by the customer, such as an incorrect address, failure to pick up a package, being unreachable for delivery, or refusing to accept it, any additional shipping costs, return costs, customs fees, and any administrative costs will be borne by the customer.

Article 10. Right of withdrawal for consumers

The consumer has the right to withdraw an order within 14 days of receipt without giving any reason, unless there is a legal exception as mentioned in Article 12.

The reflection period begins on the day after the consumer, or a third party designated by the consumer who is not the carrier, has received the product.

If an order consists of multiple products that are delivered separately, the reflection period begins on the day after the last product is received.

The consumer can exercise the right of withdrawal by sending a clear statement within the reflection period to info@attractedtoblack.nl.

The consumer may use the model withdrawal form for this purpose, but is not obliged to do so.

The right of withdrawal applies only to consumers. Business customers do not have a statutory right of withdrawal unless Attractedtoblack has agreed to this in writing.

Article 11. Return conditions

During the reflection period, the consumer must handle the product and packaging with care.

The consumer may only try on and inspect the product as would be reasonably permitted in a physical store.

Products must be returned, as far as reasonably possible, unworn, unwashed, undamaged, clean, odorless, and with original labels and packaging.

The consumer is liable for any decrease in value resulting from the product being used beyond what is necessary to establish the nature, characteristics, and functioning of the product.

Returns must be sent back within 14 days of the withdrawal notification.

The risk and burden of proof for timely and correct return shipping lie with the consumer.

The direct costs of return shipping are the responsibility of the consumer, unless Attractedtoblack states otherwise in writing.

For returns from abroad, international return costs, customs fees, import costs, clearance costs, and any other costs are the responsibility of the customer, unless Attractedtoblack states otherwise in writing.

Attractedtoblack may postpone the refund until the product has been received or until the consumer has demonstrated that the product has been returned.

Refunds will be made using the same payment method the consumer used, unless otherwise agreed.

If the consumer has chosen a more expensive shipping method than the cheapest standard delivery, Attractedtoblack is not obliged to refund the additional costs.

Any import duties, customs fees, local taxes, or clearance costs paid by the customer to third parties will not be refunded by Attractedtoblack, unless the law provides otherwise.

Article 12. Exclusion of the right of withdrawal

The right of withdrawal is excluded for products that have been manufactured, modified, printed, personalized, or otherwise clearly intended for a specific customer according to the customer's specifications.

Customs and personalization include, among other things, products with custom text, name, logo, print, embroidery, design, color choice, custom choice, or other personal adjustments.

The right of withdrawal is also excluded for products that have been specially purchased or assembled for the customer and that do not belong to the regular stock of Attractedtoblack, as far as this is legally permitted and clearly stated in advance.

The right of withdrawal is also excluded for products that are not suitable for return for reasons of health protection or hygiene and whose seal or packaging has been broken after delivery, to the extent that this exception is legally applicable.

The right of withdrawal is also excluded for products that have been irrevocably mixed with other products after delivery due to their nature.

Attractedtoblack clearly states in the offer when a product is not subject to a right of withdrawal.

For regular clothing and accessories that are not personalized, not worn, not washed, not damaged, and not excluded by law, the legal right of withdrawal remains applicable.

Article 13. Sizes, fit, and product information

The customer is responsible for choosing the correct size.

Size charts, fit information, and product descriptions are intended as a guide and do not constitute an absolute guarantee that a product will fit exactly as the customer expects.

Small size differences may occur due to production margins, fabric properties, or measurement methods.

An incorrect size choice by the customer is not a defect in the product.

If Attractedtoblack demonstrably delivered the wrong size, wrong product, or damaged product, Attractedtoblack will provide an appropriate solution within the limits of the law.

Article 14. Retention of title

All delivered products remain the property of Attractedtoblack until the customer has fully paid all amounts related to the order.

All amounts include any shipping costs, administrative fees, interest, collection costs, customs fees, return costs, and other costs owed by the customer to Attractedtoblack.

The customer may not sell, pledge, modify, use as collateral, or otherwise encumber products that are subject to retention of title before full payment has been made, unless Attractedtoblack has confirmed otherwise in writing.

Article 15. Warranty and conformity

Attractedtoblack guarantees that the products meet the agreement, the specifications listed on the webshop, and the reasonable requirements of soundness and usability.

The legal rights of consumers remain fully applicable.

Warranty does not apply to damage or defects caused by normal wear and tear, improper use, incorrect washing, improper treatment, damage by third parties, personal modifications, or failure to follow washing instructions.

The customer must report a defect within a reasonable time after discovery to Attractedtoblack.

In the case of a valid complaint, Attractedtoblack will determine, within the limits of the law, whether the product will be repaired, replaced, or refunded.

A complaint does not suspend the customer's payment obligation, unless mandated by law.

Article 16. Washing instructions and use

The customer is responsible for carefully following washing instructions and maintenance guidelines.

Damage due to incorrect washing, drying, ironing, dry cleaning, bleaching, or other improper maintenance is the responsibility of the customer.

Color fading, shrinkage, wear, pilling, or fabric change due to normal use or improper maintenance is not considered a defect.

Article 17. Complaints Procedure

Complaints can be submitted via info@attractedtoblack.nl.

The complaint must be described fully and clearly, preferably with order number, invoice number, photos, and an explanation.

Attractedtoblack will respond within 14 days of receiving the complaint.

If more time is needed, the customer will receive an acknowledgment of receipt within this period with an indication of the further handling.

The customer must give Attractedtoblack a reasonable period to resolve the complaint.

If a complaint cannot be resolved through mutual agreement, the consumer may submit the dispute to the competent court or, if available, use an approved dispute resolution scheme.

Article 18. Liability

Attractedtoblack is not liable for indirect damage, consequential damage, loss of profits, missed savings, reputational damage, or damage due to business stagnation, to the extent that exclusion is permitted by law.

The liability of Attractedtoblack is, to the extent permitted by law, limited to the amount that the customer has paid for the relevant order.

Attractedtoblack is not liable for damage, costs, or delays arising from customs, foreign carriers, local authorities, import regulations, or incorrect information from the customer.

Attractedtoblack is not liable for damage, costs, or delays arising from incorrect, incomplete, late, or defective delivery of files, logos, designs, texts, sizes, colors, quantities, or other specifications by the customer.

No limitation of liability applies in cases of intent or willful recklessness by Attractedtoblack.

The legal rights of consumers remain unaffected.

Article 19. Force Majeure

Attractedtoblack is not obliged to fulfill obligations if it is prevented from doing so by force majeure.

Force majeure includes, among other things: disruptions at suppliers, transport problems, customs delays, international shipping issues, strikes, illness, fire, government measures, pandemics, disruptions in payment transactions, disruptions in internet or hosting, inventory problems beyond the control of Attractedtoblack, and other circumstances that Attractedtoblack cannot reasonably influence.

During force majeure, obligations are suspended.

If the force majeure lasts longer than 30 days, both parties may terminate the agreement for the part that has not yet been executed, without the right to compensation.

Article 20. Intellectual Property

All texts, photos, designs, logos, product names, brand expressions, designs, and other content of Attractedtoblack remain the property of Attractedtoblack or its licensors.

It is not permitted to copy, distribute, edit, publish, or commercially use content from the webshop without prior written consent from Attractedtoblack.

The customer may not perform actions that infringe on the intellectual property rights of Attractedtoblack.

If the customer provides files, logos, texts, designs, or other materials, the customer guarantees that they are entitled to use these materials and that they do not infringe on third-party rights. The customer indemnifies Attractedtoblack against all claims, damages, and costs arising from the use of materials provided by the customer.

Article 21. Privacy and personal data

Attractedtoblack processes personal data only to the extent necessary for fulfilling orders, customer service, administration, marketing if permitted, and compliance with legal obligations.

Attractedtoblack handles personal data carefully and takes appropriate measures to protect personal data.

More information about the processing of personal data can be found in Attractedtoblack's privacy statement, if available on the webshop.

Article 22. Fraud, abuse, and unlawful behavior

Attractedtoblack may refuse, cancel orders, or request additional verification in cases of suspected fraud, abuse, identity theft, payment fraud, improper use of discount codes, or other irregularities.

Discount codes, promotions, and offers may only be used according to the associated terms.

Abuse of promotions, return policies, payment methods, invoice payments, or customer service may lead to the refusal of future orders.

Article 23. Applicable law and international consumer protection

Dutch law applies to all agreements between Attractedtoblack and the customer.

The choice of Dutch law does not affect the mandatory consumer rights that a consumer has under the law of the country where the consumer resides, if and to the extent that these rights cannot be contractually excluded under applicable law.

Disputes will be submitted to the competent court in the Netherlands, unless mandatory consumer law designates another competent court.

Article 24. Amendment of the general terms and conditions

Attractedtoblack may change these general terms and conditions.

The version applicable at the time of placing the order applies to that order.

Modified terms will be published on the webshop.

If a change affects an ongoing agreement, Attractedtoblack will inform the customer as required by law.