Terms and Conditions Attractedtoblack
Version: 20 May 2026
Article 1. Definitions
In these general terms and conditions, “Attractedtoblack” means: the webshop of Max Marsen, acting through www.attractedtoblack.nl.
“Entrepreneur” means: Max Marsen, owner of Attractedtoblack.
“Customer” means: any natural person or legal entity that places an order or gives an assignment through the webshop, by email, via invoice, via quotation, or through any other sales channel of Attractedtoblack.
“Consumer” means: the natural person who is not acting for purposes related to a trade, business, craft, or professional activity.
“Business customer” means: any customer acting for purposes related to a trade, business, craft, or professional activity.
“Products” means: all items of clothing, accessories, and other articles offered or supplied by Attractedtoblack.
“Agreement” means: any agreement between Attractedtoblack and the customer relating to the sale and delivery of products, services, custom work, purchases, business orders, or other assignments.
“Webshop” means: the website www.attractedtoblack.nl and all sales channels associated with it.
“Cooling-off period” means: the statutory period during which the consumer may exercise the right of withdrawal.
“Right of withdrawal” means: the consumer’s right to cancel the agreement within the statutory cooling-off period without stating a reason.
“Custom product” means: any product manufactured, modified, printed, personalized, purchased, assembled, or otherwise clearly intended for a specific customer according to the customer’s specifications.
“Invoice order” means: any order, purchase, business inquiry, custom order, or delivery for which Attractedtoblack provides an invoice, quotation, price quote, or order confirmation.
Article 2. Identity of the entrepreneur
Attractedtoblack is the webshop of Max Marsen.
Website: www.attractedtoblack.nl
Email address: info@attractedtoblack.nl
VAT number: NL003073979B20
Chamber of Commerce number: 76317064
Attractedtoblack sells clothing, accessories, and related products through the webshop to customers in the Netherlands and abroad. Attractedtoblack may also supply products, procurement services, custom orders, and business orders upon request via invoice, quotation, or order confirmation.
Article 3. Applicability
These general terms and conditions apply to every offer from Attractedtoblack and to every agreement concluded through the webshop, by email, via invoice, via quotation, via WhatsApp, or through any other sales channel of Attractedtoblack.
By placing an order, paying an invoice, approving a quotation, or confirming an assignment, the customer declares that they have read these general terms and conditions and agree to them.
Deviations from these general terms and conditions are valid only if confirmed in writing by Attractedtoblack.
If a provision in these general terms and conditions is wholly or partially void or is annulled, the remaining provisions will remain fully in force. Attractedtoblack will replace the relevant provision with a valid provision that aligns as closely as possible with the purpose and meaning of the original provision.
If, in addition to these general terms and conditions, specific product terms, promotional terms, quotation terms, invoice terms, or supplementary terms apply, those supplementary terms apply alongside these general terms and conditions. In the event of a conflict, the provision that is most favorable to the consumer under the law applies to consumers.
Article 4. The offer
Attractedtoblack makes every effort to display the offer on the webshop as completely, accurately, and clearly as possible.
Images, colors, sizes, fits, materials, product details, and descriptions are displayed as realistically as possible. Minor variations in color, size, fit, fabric texture, finish, or appearance may occur. These variations do not entitle the customer to cancellation, compensation, free replacement, or termination of the agreement, unless there is a material defect.
Obvious errors, typographical errors, pricing errors, printing errors, programming errors, or other clear mistakes in the offer do not bind Attractedtoblack. If a product is accidentally offered at an unrealistic or incorrect price, Attractedtoblack may refuse or cancel the order.
All offers are valid while stocks last. Attractedtoblack may amend or withdraw an offer as long as the order has not yet been definitively confirmed.
If an ordered product is no longer available, Attractedtoblack will inform the customer as soon as possible. In that case, an appropriate solution will be offered, such as a replacement product, later delivery, or a refund of the amount paid.
Article 5. Formation of the agreement
An agreement via the webshop is formed as soon as the customer has accepted the offer, placed the order, agreed to these general terms and conditions, and Attractedtoblack has electronically confirmed the order.
An agreement via an invoice, quotation, price estimate, or order confirmation is formed as soon as the customer accepts Attractedtoblack’s invoice, quotation, price estimate, order, or order confirmation. Acceptance may be given in writing, by email, via WhatsApp, by payment, through the webshop, or in another demonstrable manner.
Attractedtoblack may refuse or cancel an order or impose additional conditions if there are reasonable grounds to do so. This may include suspected fraud, misuse, incorrect information, payment problems, previous disputes, unlawful use of discount codes, or other irregularities.
The customer is responsible for correctly and completely entering and checking all data required for the order, payment, production, invoicing, and delivery.
Errors in data provided by the customer are at the customer's expense and risk, unless Attractedtoblack can still correct the error in a timely and reasonable manner.
Attractedtoblack takes appropriate technical and organizational measures to ensure that electronic payments and data transfers are as secure as possible.
Article 6. Prices and payment
All prices on the webshop are stated in euros and include VAT, unless explicitly stated otherwise.
Any shipping costs, payment fees, import duties, customs charges, local taxes, or other additional costs will, insofar as known in advance, be clearly stated before the customer definitively places the order.
Attractedtoblack may change prices at any time. For orders already confirmed, the price agreed upon at the time of ordering applies, unless there is an obvious error.
Payment must be made using the payment methods offered on the webshop or the payment method stated on the invoice, quotation, or order confirmation.
Attractedtoblack is not obliged to process, produce, reserve, purchase, or ship an order until full payment or the agreed deposit has been received.
If a payment is reversed, charged back, or disputed while the order has already been processed, produced, purchased, reserved, or shipped, the customer remains obligated to pay the full amount due.
In the event of late payment, Attractedtoblack may charge statutory interest and reasonable extrajudicial collection costs after the customer has been notified in accordance with the statutory rules, insofar as a notice is legally required.
Article 7. Invoice payments and business orders
In certain cases, Attractedtoblack may offer orders, purchases, custom work, or business requests on invoice. This applies only when Attractedtoblack has agreed to this in advance in writing or in a verifiable manner.
By approving an invoice, quotation, price estimate, or order confirmation, the customer declares that they agree to the order, the specified specifications, quantities, dimensions, colors, designs, files, delivery details, billing details, prices, and these general terms and conditions.
Attractedtoblack's invoices must be paid in full within the payment period stated on the invoice. If no payment period is stated on the invoice, a payment period of 14 days from the invoice date applies.
For orders placed on invoice, Attractedtoblack may require full payment in advance, partial payment in advance, or payment in installments. Attractedtoblack is not required to begin an order, purchase, reservation, production, personalization, delivery, or other performance until the agreed payment has been received.
For custom-made products, personalized products, made-to-order products, business purchases, larger quantities, or products specially purchased for the customer, Attractedtoblack may begin administration, file checking, preparation, purchasing materials, reserving production capacity, production, and delivery immediately after approval or payment.
For custom-made products, personalized products, made-to-order products, business purchases, larger quantities, or products specially purchased for the customer, cancellation, modification, return, or refund after approval or payment is not possible unless Attractedtoblack confirms otherwise in writing.
The customer is fully responsible for checking all details on the quotation, invoice, order confirmation, or price quote before giving approval. This includes, among other things, quantities, dimensions, colors, product types, designs, logos, texts, files, delivery address, billing details, and other specifications.
Errors in data, files, designs, logos, texts, dimensions, colors, or delivery details provided by the customer are at the customer's expense and risk. Attractedtoblack is not liable for damage, delays, additional costs, or production errors resulting from incorrect, incomplete, or late information provided by the customer.
If the customer wishes to make changes after approval, Attractedtoblack is not required to accept those changes. If Attractedtoblack does accept a change, additional costs, extended delivery times, and supplementary terms may be charged.
If an invoice is not paid on time, the customer will be in default by operation of law after Attractedtoblack has formally demanded payment in accordance with statutory requirements, insofar as a demand is legally required. From that moment, Attractedtoblack may charge statutory interest, extrajudicial collection costs, and any other reasonable costs incurred.
For business customers, late payment will result in statutory commercial interest and extrajudicial collection costs being due, insofar as legally permitted.
Attractedtoblack may suspend ongoing orders, new orders, deliveries, production, reservations, or other work in the event of outstanding invoices until all outstanding amounts have been paid in full.
Payment of an invoice may not be suspended or set off without Attractedtoblack’s prior written consent, unless mandatory law provides otherwise.
All products remain the property of Attractedtoblack until all invoices, costs, interest, and any collection costs have been paid in full. Until full payment has been made, the customer may not resell, pledge, modify, use as security, or otherwise encumber the products, unless Attractedtoblack has confirmed otherwise in writing.
If a business customer acts on behalf of a company, organization, foundation, association, or other party, that person declares that they are authorized to place an order and enter into obligations on behalf of that party. If it subsequently appears that this authorization was lacking, the person who gave their approval remains personally liable for payment and damages.
Attractedtoblack may refuse or cancel an invoice, quotation, or order in cases of suspected fraud, payment risk, misuse, incorrect information, previous payment problems, or other reasonable grounds.
By paying an invoice in whole or in part, the customer definitively confirms their agreement to the order, the specified details, the price, the execution, and these general terms and conditions.
Article 8. International orders, customs, and import costs
Attractedtoblack delivers to customers in the Netherlands and abroad, insofar as delivery to the relevant country is possible through the webshop or by separate arrangement.
The customer is solely responsible for entering the delivery address correctly and completely, including the country, postal code, house number, addition, telephone number, and any other details required for international delivery.
For orders to countries outside the Netherlands, import duties, customs fees, local taxes, customs clearance fees, or other charges may apply. These costs are borne by the customer unless expressly stated otherwise during the ordering process or agreed otherwise in writing.
Attractedtoblack has no control over customs inspections, import procedures, local taxes, customs clearance fees, or delays at foreign customs or carriers.
Delays caused by customs, foreign carriers, local holidays, strikes, inspections, weather conditions, or other circumstances beyond Attractedtoblack’s control do not entitle the customer to compensation.
The customer is solely responsible for checking whether the ordered product may be imported, used, or worn in the destination country. Attractedtoblack is not liable if a product is refused, delayed, confiscated, or returned due to local regulations, customs, or authorities.
If an international shipment is refused, not collected, cannot be delivered, or is returned due to incorrect or incomplete information provided by the customer, any additional shipping costs, return costs, customs duties, administrative fees, and any other costs are payable by the customer.
Article 9. Delivery and performance
Attractedtoblack processes orders with the utmost care.
Delivery will be made to the address provided by the customer when placing the order.
The delivery times stated by Attractedtoblack are indicative, unless expressly agreed otherwise in writing.
Attractedtoblack aims to deliver orders within the period stated on the webshop. For consumers, delivery will take place within 30 days at the latest, unless a different period has been agreed.
Longer delivery times may apply to international orders. The delivery times for international shipping stated on the webshop are indicative and may vary due to carriers, customs, or local circumstances.
If delivery is delayed, Attractedtoblack will inform the customer as soon as possible, insofar as Attractedtoblack receives information about the delay.
Exceeding an indicative delivery time does not entitle the customer to compensation.
For consumers, the risk of damage to or loss of products passes at the moment the product is received by the consumer or a third party designated by the consumer.
For business customers, the risk passes at the moment Attractedtoblack transfers the products to the carrier, unless otherwise agreed in writing.
If a package cannot be delivered due to an error by the customer, for example because of an incorrect address, failure to collect a package, unavailability for delivery, or refusal to accept delivery, any additional shipping costs, return costs, customs duties, and administrative fees are payable by the customer.
Article 10. Right of withdrawal for consumers
The consumer has the right to withdraw from an order within 14 days of receipt without giving any reason, unless a statutory exception applies as referred to in Article 12.
The withdrawal period begins on the day after the consumer, or a third party designated by the consumer who is not the carrier, receives the product.
If an order consists of multiple products that are delivered separately, the withdrawal period begins on the day after the last product is received.
The consumer may exercise the right of withdrawal by sending a clear statement to the following address within the withdrawal period info@attractedtoblack.nl.
The consumer may use the model withdrawal form for this purpose, but is not obliged to do so.
The right of withdrawal applies only to consumers. Business customers do not have a statutory right of withdrawal, unless Attractedtoblack has agreed to this in writing.
Article 11. Return conditions
During the withdrawal period, the consumer must handle the product and packaging with care.
The consumer may only try on and inspect the product to the extent that this would reasonably be permitted in a physical shop.
Products must, insofar as reasonably possible, be returned unworn, unwashed, undamaged, clean, odour-free and with the original labels and packaging.
The consumer is liable for any reduction in value resulting from using the product beyond what is necessary to establish its nature, characteristics and functioning.
Returns must be sent back within 14 days after the withdrawal notification.
The risk and burden of proof for returning the product on time and correctly lie with the consumer.
The direct costs of returning the product are borne by the consumer, unless Attractedtoblack states otherwise in writing.
For returns from abroad, international return shipping costs, customs charges, import duties, clearance fees and any other costs are borne by the customer, unless Attractedtoblack states otherwise in writing.
Attractedtoblack may postpone the refund until the product has been received or until the consumer has demonstrated that the product has been returned.
Refunds will be made using the same payment method used by the consumer, unless otherwise agreed.
If the consumer has chosen a more expensive shipping method than the cheapest standard delivery, Attractedtoblack does not have to refund the additional costs.
Any import duties, customs charges, local taxes or clearance fees paid by the customer to third parties will not be refunded by Attractedtoblack, unless otherwise provided by law.
Article 12. Exclusion of the right of withdrawal
The right of withdrawal is excluded for products manufactured, modified, printed, personalised or otherwise clearly intended for a specific customer according to the customer’s specifications.
Customisation and personalisation include, among other things, products featuring custom text, a name, logo, print, embroidery, design, colour choice, custom specifications or another personal adjustment.
The right of withdrawal is also excluded for products specially purchased or assembled for the customer that are not part of Attractedtoblack’s regular stock, insofar as this is legally permitted and has been clearly stated in advance.
The right of withdrawal is also excluded for products that, for reasons of health protection or hygiene, are not suitable for return and whose seal or packaging has been broken after delivery, insofar as this exception applies by law.
The right of withdrawal is also excluded for products that, after delivery, have by their nature become irreversibly mixed with other products.
Attractedtoblack clearly states in the offer when the right of withdrawal does not apply to a product.
For regular clothing and accessories that have not been personalized, worn, washed, damaged, or excluded by law, the statutory right of withdrawal remains applicable.
Article 13. Sizes, Fit, and Product Information
The customer is responsible for choosing the correct size.
Size charts, fit information, and product descriptions are intended as guidance and do not constitute an absolute guarantee that a product will fit exactly as the customer expects.
Minor size differences may occur due to production tolerances, fabric characteristics, or measurement methods.
Choosing the wrong size is not a defect in the product.
If Attractedtoblack demonstrably delivers the wrong size, the wrong product, or a damaged product, Attractedtoblack will provide an appropriate solution within the limits of the law.
Article 14. Retention of Title
All delivered products remain the property of Attractedtoblack until the customer has paid in full all amounts related to the order.
All amounts also include any shipping costs, administrative fees, interest, collection costs, customs charges, return costs, and other costs owed by the customer to Attractedtoblack.
The customer may not sell, pledge, modify, use as security, or otherwise encumber products subject to retention of title before full payment has been made, unless Attractedtoblack has confirmed otherwise in writing.
Article 15. Warranty and Conformity
Attractedtoblack guarantees that the products conform to the agreement, the specifications stated in the online store, and the reasonable requirements of soundness and usability.
Consumers' statutory rights remain fully applicable.
The warranty does not apply to damage or defects caused by normal wear and tear, improper use, incorrect washing, improper handling, damage caused by third parties, modifications made by the customer, or failure to follow washing instructions.
The customer must report a defect to Attractedtoblack within a reasonable period after discovering it.
In the event of a justified complaint, Attractedtoblack will determine, within the limits of the law, whether the product will be repaired, replaced, or refunded.
A complaint does not suspend the customer's payment obligation, unless the law mandatorily provides otherwise.
Article 16. Washing Instructions and Use
The customer is responsible for carefully following washing instructions and care instructions.
Damage caused by improper washing, drying, ironing, dry cleaning, bleaching, or other improper care is the customer’s responsibility.
Color fading, shrinkage, wear, pilling, or changes to the fabric caused by normal use or improper care are not considered defects.
Article 17. Complaints procedure
Complaints can be submitted via info@attractedtoblack.nl.
The complaint must be described fully and clearly, preferably including the order number, invoice number, photographs, and an explanation.
Attractedtoblack will respond within 14 days of receiving the complaint.
If more time is needed, the customer will receive an acknowledgment of receipt within this period, together with an indication of the further handling.
The customer must give Attractedtoblack a reasonable period to resolve the complaint.
If a complaint cannot be resolved by mutual agreement, the consumer may submit the dispute to the competent court or, if available, make use of a recognized dispute resolution procedure.
Article 18. Liability
Attractedtoblack is not liable for indirect damage, consequential loss, loss of profit, loss of savings, reputational damage, or damage caused by business interruption, to the extent that exclusion is permitted by law.
To the extent permitted by law, Attractedtoblack’s liability is limited to the amount the customer paid for the relevant order.
Attractedtoblack is not liable for damage, costs, or delays resulting from customs, foreign carriers, local authorities, import regulations, or incorrect information provided by the customer.
Attractedtoblack is not liable for damage, costs, or delays resulting from the incorrect, incomplete, late, or defective provision of files, logos, designs, texts, dimensions, colors, quantities, or other specifications by the customer.
No limitation of liability applies in the event of intent or deliberate recklessness on the part of Attractedtoblack.
Consumers’ statutory rights remain unaffected.
Article 19. Force majeure
Attractedtoblack is not obliged to fulfill its obligations if it is prevented from doing so by force majeure.
Force majeure includes, among other things: disruptions at suppliers, transport problems, customs delays, international shipping problems, strikes, illness, fire, government measures, pandemics, disruptions in payment processing, internet or hosting disruptions, stock problems beyond Attractedtoblack’s control, and other circumstances over which Attractedtoblack reasonably has no influence.
During force majeure, obligations are suspended.
If the force majeure situation lasts longer than 30 days, either party may terminate the agreement for the part that has not yet been performed, without any right to compensation.
Article 20. Intellectual property
All texts, photographs, designs, logos, product names, brand expressions, design elements, and other content of Attractedtoblack remain the property of Attractedtoblack or its licensors.
It is not permitted to copy, distribute, modify, publish, or use content from the webshop commercially without Attractedtoblack’s prior written permission.
The customer must not take any actions that infringe Attractedtoblack’s intellectual property rights.
If the customer provides files, logos, texts, designs, or other materials, the customer guarantees that they are entitled to use these materials and that they do not infringe the rights of third parties. The customer indemnifies Attractedtoblack against all claims, damages, and costs arising from the use of materials provided by the customer.
Article 21. Privacy and personal data
Attractedtoblack processes personal data only insofar as necessary to process orders, provide customer service, maintain records, conduct marketing where permitted, and comply with legal obligations.
Attractedtoblack handles personal data with due care and takes appropriate measures to protect personal data.
More information about the processing of personal data is provided in Attractedtoblack’s privacy statement, if available on the webshop.
Article 22. Fraud, misuse, and unlawful conduct
Attractedtoblack may refuse or cancel orders, or request additional verification, in cases of suspected fraud, misuse, identity fraud, payment fraud, improper use of discount codes, or other irregularities.
Discount codes, promotions, and offers may only be used in accordance with the terms applicable to them.
Misuse of promotions, return policies, payment methods, invoice payments, or customer service may result in the refusal of future orders.
Article 23. Applicable law and international consumer protection
All agreements between Attractedtoblack and the customer are governed by Dutch law.
The choice of Dutch law does not affect the mandatory consumer rights that a consumer has under the law of the country in which the consumer resides, if and insofar as these rights may not be contractually excluded under applicable law.
Disputes will be submitted to the competent court in the Netherlands, unless mandatory consumer law designates another competent court.
Article 24. Amendment of the general terms and conditions
Attractedtoblack may amend these general terms and conditions.
The version applicable at the time the order is placed applies to that order.
Amended terms and conditions will be published on the webshop.
If an amendment affects an ongoing agreement, Attractedtoblack will inform the customer of this insofar as required by law.