We can accept returns for the items purchased in our webshop if it meets the following conditions:
- The ordered products must be returned within 14 days of the date of receipt.
- The ordered products are unwashed and unworn.
- All original cards and labels are still attached to the product.
- The product does not smell of smoking materials such as cigarettes.
- The products are returned in the original packaging supplied.
- Costs for returning products are borne by the customer.
- There are no food stains, make-up stains, body odors, etc. present
- The risks of returning M.B.T. lost products are borne by the customer, because we are not liable for this.
- Return shipments please return with Post NL, DHL or DPD.
- Did you order the wrong size? Contact us!
For hygienic reasons, underwear, jewelry and caps can only be returned if the products are damaged and/or broken.
If our exchange delivery conditions are not adhered to, we will return the product and charge the shipping costs.
It is not possible to return gift cards! It is also no longer possible to redeem the gift card 2 years after the date of purchase. Are you too late to redeem the gift card? Unfortunately, you will not receive a refund.
We do not send a return form with the order, because we are socially responsible. We therefore do everything we can to prevent unnecessary waste. If you want to return your order, click on the link below.
Don't have a printer at home? Copy your order details on a piece of paper and put it in the shipping package.